Arne van Oosterom: It’s time to enrich the conversation


“In a world always searching for balance, we need empathy for others and ourselves to find it.”

Arne is internationally recognized as a pioneer and thought leader in the emerging fields of service design and design thinking. Successfully merging business thinking and creative thinking.

Arne has extensive experience in facilitating and developing service design thinking training sessions and master classes. We have our own formats ‘DT Bootcamp’ and ‘Customer Journey LAB’, we teach at Universities but we also facilitate in-house training sessions and master classes.

Arne has also recently published a new article about the aim and purpose of the Design Thinking Conference 2018